Visit the SAP Small Business web site.Scroll down the page and click the "View the Demo" link under the "Inventory and Operations" section.The demo will launch within your web browser. There are 4 tracks in the video. You only need to view Track 1: Introduction and Track 2: Automate the Order-to-Delivery Process.Answer the following questions after viewing the video:
Which departments within the company are integrated within the Order-to-Delivery process ?
Which steps are included in the Order-to-Delivery process ?
What factors would you consider when deciding whether ERP is suitable or not for a small business ?
Which departments within the company are integrated within the Order-to-Delivery process ?
Which steps are included in the Order-to-Delivery process ?
What factors would you consider when deciding whether ERP is suitable or not for a small business ?
Answer:
1. Sales department and the Warehouse/Logistics Department are intergrated within the Order-to-Delivery process.
2. When Sophie receive order, she can check real time inventory - make sales order - alert warehouse for same day delivery - drag down customer info for delivery - pick and pack manager function for unique serial no., print delivery note and packing slip. When carrier pick the goods, Sophie can get information from SAP and send e-mail to customer.
3. Price, capability and flexibility for future extension e.g. module extension