2009年5月21日 星期四

Assignment 2 Question

Visit the SAP Small Business web site.Scroll down the page and click the "View the Demo" link under the "Inventory and Operations" section.The demo will launch within your web browser. There are 4 tracks in the video. You only need to view Track 1: Introduction and Track 2: Automate the Order-to-Delivery Process.Answer the following questions after viewing the video:
Which departments within the company are integrated within the Order-to-Delivery process ?
Which steps are included in the Order-to-Delivery process ?
What factors would you consider when deciding whether ERP is suitable or not for a small business ?
Answer:
1. Sales department and the Warehouse/Logistics Department are intergrated within the Order-to-Delivery process.
2. When Sophie receive order, she can check real time inventory - make sales order - alert warehouse for same day delivery - drag down customer info for delivery - pick and pack manager function for unique serial no., print delivery note and packing slip. When carrier pick the goods, Sophie can get information from SAP and send e-mail to customer.
3. Price, capability and flexibility for future extension e.g. module extension

4 則留言:

  1. Good answer ! You may want to just add a bit more explanation to the 3rd bullet point.

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  2. A small business shall considering few points: Price, capability and flexibility for the future extension. If the high investment shall be involved for setting up the ERP system, the small business shall elaborate whether it is justify or not. It's not only considering about the company itselves but as well as the partner(s).
    At the same time, the small business shall considering the ERP system capability and flexibility for future extension, such as module extension, since the small business might easy growth rapidly at the preliminary stage, they might setup the basic ERP system first (a small investment) and add the additional module when it is necessary.

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  3. Good observation on the flexibility of adding more ERP modules as necessary. Some firms may start with the Financial module first, and then add a Warehousing module and Order Management module after the Financial module has been working well for some time.

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